3CX Chrome Extension - Virtual Keypad only works with mouse

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Sergio Cadaveira

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Hi! while on a call, the virtual keyboard only works with the mouse, not with the physical Keyboard.
It works OK for dialing, but once the call is stablished, that keypad works only with the mouse.

I think that this is useful for everyone. In our case it is very anoying because we work with vouchers and serial numbers that we have to dial during the call... with the mouse it's like hell...

Best Regards!
 
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+1

Issue has been affecting my clients too, to a lesser degree.
 
I noticed that also, as we use the web client and headsets without phones. It would be handy when entering an account number or something into an IVR.
 
Thanks, we will consider it for a future release
 
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