Motorola Zebra TC56
Android 7 Nougat
Wi-Fi Access
3CX v15.5
Client Version – latest 15.5.342.392
We have the 3CX client installed on the Motorola Zebra TC56 as two of our warehouses and looking to roll it out to many more. One of the two warehouses, the one who has been using it since Feb. 2018 whereas the other just started using them, claim that a number of people are missing calls because the unit will go into vibrate mode. Of course we figured it was user error, such as the volume key getting pressed or something but users are saying no. I’m also guessing it is not a 3CX issue but mgmt. wants us to investigate all angles. Anyone ever run into anything like this?
Android 7 Nougat
Wi-Fi Access
3CX v15.5
Client Version – latest 15.5.342.392
We have the 3CX client installed on the Motorola Zebra TC56 as two of our warehouses and looking to roll it out to many more. One of the two warehouses, the one who has been using it since Feb. 2018 whereas the other just started using them, claim that a number of people are missing calls because the unit will go into vibrate mode. Of course we figured it was user error, such as the volume key getting pressed or something but users are saying no. I’m also guessing it is not a 3CX issue but mgmt. wants us to investigate all angles. Anyone ever run into anything like this?
