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- May 30, 2016
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Hi everyone.
I have a customer, who owns many Cisco SPA 504G, authenticated to a 3CX v.18 server in cloud.
The customer wants to keep these phones, and actually everything works fine, everything except 3CX's shared phone book.
The 3CX server supports a phonebook.xml file in https protocol only, while SPA504G phones only accept xml url in http protocol (when I enter the URL with https it goes into error, if there is a way to get https URLs accepted tell me please)
To help me, the software developer in the company has recreated a phonebook.xml file on a local server under HTTP protocol. The address book is now correctly opened by all ip phones, and we are able to browse it and incoming calls are associated with contacts; Unfortunately, however, the "search" function key is totally missing, by opening the personal directory of the single ip phone the "search" key is present, while opening the shared directory the key disappears. I guess we need create a code that activates the search among the contacts (the phonebook.xml of 3CX has this function active) but I don't know what the code or the instructions to be given in the xml file are.
Can anyone give me some advice on this please?
I have installed a 3CX instance on a Windows pc, in order to open the folder containing cisco_phonebook.xml and analyze it better. In the forum I read that this file is contained in C: \ ProgramData \ 3CX \ Http \ Interface. The problem is that on my instance the "Interface" folder is not there. Actually even the link http://192.168.3.101:5000/provisioning/j5l3owaex7ucqou/cisco_phonebook.xml that automatically provides in the provisioning XML does not work.
Could it be that I didn't create the folder?
I am really very grateful to you
Thank you all
I have a customer, who owns many Cisco SPA 504G, authenticated to a 3CX v.18 server in cloud.
The customer wants to keep these phones, and actually everything works fine, everything except 3CX's shared phone book.
The 3CX server supports a phonebook.xml file in https protocol only, while SPA504G phones only accept xml url in http protocol (when I enter the URL with https it goes into error, if there is a way to get https URLs accepted tell me please)
To help me, the software developer in the company has recreated a phonebook.xml file on a local server under HTTP protocol. The address book is now correctly opened by all ip phones, and we are able to browse it and incoming calls are associated with contacts; Unfortunately, however, the "search" function key is totally missing, by opening the personal directory of the single ip phone the "search" key is present, while opening the shared directory the key disappears. I guess we need create a code that activates the search among the contacts (the phonebook.xml of 3CX has this function active) but I don't know what the code or the instructions to be given in the xml file are.
Can anyone give me some advice on this please?
I have installed a 3CX instance on a Windows pc, in order to open the folder containing cisco_phonebook.xml and analyze it better. In the forum I read that this file is contained in C: \ ProgramData \ 3CX \ Http \ Interface. The problem is that on my instance the "Interface" folder is not there. Actually even the link http://192.168.3.101:5000/provisioning/j5l3owaex7ucqou/cisco_phonebook.xml that automatically provides in the provisioning XML does not work.
Could it be that I didn't create the folder?
I am really very grateful to you
Thank you all
