3cx/ Connectwise Manage

[Level3]

3cx 18.0 Update 3

We have the CRM integration working with ConnectWise. How can we only allow a particular Sip Trunk to query the CRM?

 

[Evolute IT]

3cx 18.0 Update 3

We have the CRM integration working with ConnectWise. How can we only allow a particular Sip Trunk to query the CRM?

You cannot. All inbound/outbound external calls will trigger the CRM lookup.

 

[Level3]

Thank you!