- Joined
- Aug 23, 2019
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3CX Review from Customer
Just a quick post for anyone trying to find a review about 3CX from an actual customer to see if they would like to use 3CX.
Let me say this. 3CX ROCKS! Make the move today!
I was previously with Ring Central and they don't hold a candle to 3CX.
I am not a smart guy. And I don't know much about phone systems. That said. I was able to install 3CX both the FREE and paid versions into the Google cloud with their outstanding documentation and be up and running in just a few minutes. I was then able to get the phones at two of my brick and mortar stores with several employee extensions up and running. They have some of the best documentation I have ever seen in my 20+ years in technology.
3CX is simple to use. It's cost-effective; it saves me about $2000 a year in phone expenses. And the community here is top-notch. The UI to the admin console and the user console is straight forward, clean, and, most of all, user-friendly. They have a great phone app that just works. They integrate with my CRM (Zoho CRM) perfectly.
I love the fact that 3CX employees monitor this forum and jump in to help when they can!
I couldn't imagine ever going to a different system.
yet
Though I do have TWO cons.
Well done 3CX team!
Dale
Just a quick post for anyone trying to find a review about 3CX from an actual customer to see if they would like to use 3CX.
Let me say this. 3CX ROCKS! Make the move today!
I was previously with Ring Central and they don't hold a candle to 3CX.
I am not a smart guy. And I don't know much about phone systems. That said. I was able to install 3CX both the FREE and paid versions into the Google cloud with their outstanding documentation and be up and running in just a few minutes. I was then able to get the phones at two of my brick and mortar stores with several employee extensions up and running. They have some of the best documentation I have ever seen in my 20+ years in technology.
3CX is simple to use. It's cost-effective; it saves me about $2000 a year in phone expenses. And the community here is top-notch. The UI to the admin console and the user console is straight forward, clean, and, most of all, user-friendly. They have a great phone app that just works. They integrate with my CRM (Zoho CRM) perfectly.
I love the fact that 3CX employees monitor this forum and jump in to help when they can!
I couldn't imagine ever going to a different system.
yet
Though I do have TWO cons.
- They don't have SMS availability.... yet! But I hear it's on the way!
- I have had a couple of issues. And they were user errors! I screwed up my own system for a bit because, as I said am not too smart.
Well done 3CX team!
Dale
