3CX Dialer and MSTeams

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805 IT guy Jesse

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Hi Everyone,

I'm having trouble with long format phone calls with pauses. Very specifically we have Microsoft Teams meeting requests that go out with a long format dialing with two commas (,,) as the pauses between the phone number and meeting ID. The dialer strips the comma's wither you click the link or copy and paste the number.

Any ideas or am I out of luck?

Microsoft Teams meeting
Join on your computer or mobile app
Click here to join the meeting
Or call in (audio only)
+1 872-242-7650,,388450233# United States, Chicago
Phone Conference ID: 388 450 233#
Find a local number | Reset PIN
Learn More | Meeting options

1609372198665.png
______________________________________________
 
The 3cx Apps do not support pause in the dial string for at least the last 9 years. 3cx phone system does, but you will need another app / phone / etc to use it.

It has to do with how 3cx sends the entire string at once vs sending keys to an open line.

More info:
https://www.3cx.com/community/threads/build-in-dial-pause.62054/#post-334855
https://www.3cx.com/community/threads/vcard-and-extension.68150/#post-296640
https://www.3cx.com/community/threa...ons-v15-5-344-492-via-wifi.58971/#post-247800
 
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