3CX extension chrome browser on Chromebook always closed when calling and restarting

[rizki]

Hi all, I had an issue with the 3cx extension on chrome browser on Chromebook. I already installed the 3cx extension on Chrome browser. When I make a call using the 3cx extension on chrome browser, in the middle of a conversation on call suddenly the 3cx extension is closed and the call is disconnected and then the 3cx extension popped up open again. Do you guys know where's the problem?

 

[Evolute IT]

Hi all, I had an issue with the 3cx extension on chrome browser on Chromebook. I already installed the 3cx extension on Chrome browser. When I make a call using the 3cx extension on chrome browser, in the middle of a conversation on call suddenly the 3cx extension is closed and the call is disconnected and then the 3cx extension popped up open again. Do you guys know where's the problem?

Not sure, it could be related to many things on a Chromebook.

However, if you're using the PBX V18, you should not use this extension as it is not supported on v18. Only on v16.

For now, with v18, there's a Windows desktop app and it may come to more OS later on. Until then, the Webclient is your best friend.

 

[VasilisV_3CX]

Hi @rizki,

Can you provide more details? https://www.3cx.com/community/threads/information-to-provide-when-requesting-help.67558/