3CX Forward to Mobile is 3CX using another line

[KhaledQuenawy]

i have only 1 pstn line connect to 3xc so i can make or receive only 1 outside call in time ... if any number outside call Ext 101 OK and this ext not answer with in 20 sec and i make forward call to mobile ok so now the pstn line is busy could the call complete (( i mean when forwarding the call ... 3CX make the call from my pstn line or it just connect the man who call me to my mobile directly ((( because if it use my pstn so it need 2 lines one from the man who call me to 3CX and the other from 3CX to my phone

 

[AWS2P]

You already understood alone, you need almost 2 channels to forward the call to mobile , with one channel that's not possible

 

[KhaledQuenawy]

You already understood alone, you need almost 2 channels to forward the call to mobile , with one channel that's not possible

So when any Mobile called my Ext through my pstn and my ext not available when the call forward it going from my Pstn lines too not from his mobile SIM

 

[AWS2P]

of course, if the call is reaching 3cx app on mobile that's 3cx side not 4G so forwarding is only with 3cx not with your mobile line.

 

[leejor]

You will require a second line, no way around that. Find a VoIP provider that charges only for time used (no monthly charge, outgoing calls only), purchase a single line, then set-up your outbound rules to only use that trunk, for calls to your mobile number. Your costs will be kept to a minimum. Some will even allow the original callers ID to be passed to your mobile.