3CX Free Plan: SIP Trunk & DID Limits – Need Clarification!

[Maku_Perth]

Hey everyone, I’m currently looking into setting up my 3CX system and have a couple of questions after going through the feature and pricing list. Here's a quick overview of my setup:

• Subscription Type: Annual
• Edition: 3CX FREE
• Number of Users: 10

I can see that I can add multiple SIP trunks and within each SIP trunk, I can add multiple DIDs, but I'm unsure about some of the limitations for my current subscription. Could someone clarify the following for me?

1. How many SIP trunks can I have with my 3CX FREE subscription?
2. How many DIDs can be assigned to a single SIP trunk?
3. What is the total number of SIP trunks I can have on my plan?
4. How many simultaneous calls are supported under my subscription?

Any help would be greatly appreciated! Thanks in advance!

 

[fxbastler]

Hello @Maku_Perth

as described here
https://www.3cx.com/ordering/pricing/features/

1. How many SIP trunks can I have with my 3CX FREE subscription?

you can register up to 6

1. How many DIDs can be assigned to a single SIP trunk?

The answer is: unlimited - but I think that's not the right question.

1. What is the total number of SIP trunks I can have on my plan?

look above: 6
But really, I don't know 'your plan', so may be you can have more

1. How many simultaneous calls are supported under my subscription?

the real answer: unlimited, there is no technical limit for this
Your limit is the total number of calls on all SIP trunks and the number of possible users (and possibly devices) that can be configured according to the description - which is approximately 10.

Perhaps to put it simply: 3CX SMB free is a very basic and limited phone system. It'll be sufficient for up to 10 people with minimal requirements - whatever those may be. It's just free.

Anything beyond that requires a paid 3CX license with much more (or all) 3CX features (Pro or ENT). Look at the feature set linked above.

 

[Maku_Perth]

Hi @Fxbaster

What I'm trying to achieve is:

1. To use 3CX FREE
2. Have 1 SIP trunk with at least 2-4 SC
3. Then have multiple DIDs - I have multiple businesses - if i can have multiple DIDs

Do you reckon that might be achievable thru the FREE version?

I read on forums that u cannot have multiple SIP & DID - but in my admin console - it isn't giving me any restriction as such.

 

[Maku_Perth]

Let me know the best

 

[GregG_3CX]

@Maku_Perth Based on the information you have shared, you can do the following:
1. - Use Free - should work fine for you
2. - 1 Trunk with 4sc should be fine as the Free is limited to 4sc, it is not unlimited.
3. - You can definitely add multiple DIDs and this is easily configurable as well.

You can also have an IVR, Queue, Ring Group and other great features. Check out our website for more details