3cx Gateway to Skype is failing

[jmack007]

I've just setup my 3cx Gateway to skype connection and I'm not able to make calls

I'm getting the below errors when making calls and I'm making the calls from my 3cx softphone.

18:48:27.412 [CM503008]: Call(21): Call is terminated

18:48:27.381 [CM503015]: Call(21): Attempt to reach <sip:[email protected]:5060> failed. Reason: Busy

18:48:27.381 [CM503003]: Call(21): Call to sip:[email protected]:6060 has failed; Cause: 486 Busy Here; from IP:127.0.0.1:6060

18:48:27.381 [CM505002]: Gateway:[Skype Gateway] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXSkypeGateway 2.0.7919.0] Transport: [sip:127.0.0.1:5060]

18:48:27.381 [CM503002]: Call(21): Alerting sip:[email protected]:6060

18:48:27.116 [CM503024]: Call(21): Calling PSTNline:19048807984@(Ln.10000@Skype Gateway)@[Dev:sip:[email protected]:6060]

18:48:27.116 [MS210002] C:21.2:Offer provided. Connection(transcoding mode): 127.0.0.1:7036(7037)

18:48:27.100 [CM503004]: Call(21): Route 1: PSTNline:19048807984@(Ln.10000@Skype Gateway)@[Dev:sip:[email protected]:6060]

18:48:27.084 [CM503010]: Making route(s) to <sip:[email protected]:5060>

18:48:27.084 [MS210000] C:21.1:Offer received. RTP connection: 75.148.71.205:40006(40007)

18:48:27.084 Remote SDP is set for legC:21.1

18:48:27.084 [CM505001]: Ext.106: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CXVoipPhone;Rev: 1] Capabilities:[reinvite, replaces, unable-no-sdp, recvonly] UserAgent: [3CXVoipPhone 3.1.6288.0] Transport: [sip:10.10.10.13:5060]

18:48:27.053 [CM503001]: Call(21): Incoming call from Ext.106 to <sip:[email protected]:5060>

18:48:26.912 [CM500002]: Info on incoming INVITE:

INVITE sip:[email protected]:5060 SIP/2.0

Via: SIP/2.0/UDP 75.148.71.205:1059;branch=z9hG4bK-d8754z-9559c6720964a177-1---d8754z-;rport=1059

Max-Forwards: 70

Contact: <sip:[email protected]:1059>

To: <sip:[email protected]:5060>

From: "3CX VoIP Phone"<sip:[email protected]:5060>;tag=833e5a41

Call-ID: ZDM5NDVhYjNhMjI3NzZiNjAzMWI5MmM4MDlhYmY3MjI.

CSeq: 2 INVITE

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO

Proxy-Authorization: Digest username="106",realm="3CXPhoneSystem",nonce="414d535c00b22a3a61:cce76f024d8b60f2c592ef5bdd1e2b19",uri="sip:[email protected]:5060",response="94755fb76946834f55e30e68826fabfb",algorithm=MD5

Supported: replaces

User-Agent: 3CXVoipPhone 3.1.6288.0

Content-Length: 0

Can someone please assist me or atleast direct me to a great configuration article that works.

Thanks,

 

[igor.snezhko]

The number you calling is busy.

 

[Vali_3CX]

Hi, Mack
18:48:27.381 [CM503003]: Call(21): Call to sip:[email protected]:6060 has failed; Cause: 486 Busy Here
From this line, at least one mistake appears - country code is missing from number you dialed. Skype require a "complete" phone number, which is not provided, therefore it tells to the gateway that number cannot be contacted, so gateway tells PBX "486 Busy here" - what you see. Be sure also you have Skype credit on that account, to be able to make such kind of calls.
Regards
vali