3CX Hosted Time is off by 4 Hours

[Keith Casteel]

Hello, I have many Pro 4SC and 8SC instances setup on 3CX hosted and all instances that I check has there time off by 4 hours and time is set correctly for my time zone and has not been changed. Rebooting does not correct. I do not have access to your Debian Bookworm console so I can not correct this issue on your cloud hosted systems other than to change the time zone to incorrect -1 instead of -5 for US Eastern which I have not done yet. Please correct.

 

[K_SAK]

Hi,

Where do you see this wrong time? What are the settings in System->Options?

 

[Keith Casteel]

English
-5:00 United States Eastern Time on all 3CX hosted instances.

I needed to look up a call log and I noticed it was blank, so i changed to previous day and there they where. I called into the system and the time showed off by 4 hours when looking at the current active calls from dashboard. I also saw this issue on another 3CX hosted instance. I have not checked them all. I rebooted one instance and same issue.

 

[K_SAK]

Hi,

The system uses UTC internally but all times shown would be on the time zone you have set (or local time of the device for apps). I am checking on my hosted and the time is shown correctly for the time zone I have set.