3CX integrate Dynamics CRM; MicrosoftDynamicsCRM isn't there.

[Bananenmuß]

Hello fellow members,

I'm trying to integrate my Dynamics CRM(on-premise) with 3CX. I saw on the Internet, that I have to do it Client-Sided. When I go to (translating the path) Settings --> Client-Sided --> Preinstalled CRM-Integrationpackets, there is no MicrosoftDynamicsCRM.zip. There is no .zip at all.

Thanks in advance.

 

[Bananenmuß]

(The two available CRM-Integrationpackets are DATEV.zip and Outlook.zip)

 

[Alphabetic]

I believe it for the Microsoft Dynamics 365 version not the on-premise one

 

[Bananenmuß]

I believe it for the Microsoft Dynamics 365 version not the on-premise one

View attachment 16664

There should be the .zip in Client-side, as you can see in this picture, that the support has sent me.

 

[edossantos]

The client side integration has been deprecated, that's why you don't see it anymore. This integration is only provided server side now, and supporting Dynamics 365 (cloud based, not on-premise). There is no supported way to integrate with an on-premise installation at the moment.