3CX integration in Zammad for outgoing calls?

[techsupportkoeln]

Hello,
is it possible to integrate 3CX in Zammad to make outgoing calls from Zammad?
In my case, i like to open a Ticket in Zammad an start from there a call.
Incoming Calls doesn't matter for me.

 

[edossantos]

If this ticket includes the phone number, you can use the click to call functionality available in the Desktop App. No integration is needed for this.

 

[techsupportkoeln]

The Ticket included the phone number. But we don't use the Desktop App. We use only the IOS App.