3CX integration with 3rd party software

[russellcrowe]

Hi

i would like to get 3CX to integrate with 3rd party software.
e.g we also sell an CRM & ERP solution call HansaWorld

this software comes with support for TAPI and Asterisk server

but need to be able to talk to 3CX server rather than clients on every pc

e.g need it to tell hansaworld software call coming in and display this inside hansaworld software on relevant user sessions
and then if a user answers call pop up the customer card etc

this all works in hansa if you install TAPI on a server and it talks to a phone system

need some way to do same think with 3CX but tapi in 3CX only seems to talk via the Call assistant not server level

we can make outgoing call ok to 3cx by using the api calls

just incoming we can not do

any ideas
if we could solve this issue could see to several customers using HansaWorld
and possibly other Business Partner selling HansaWorld would be interested

thanks
Russell