Solved 3CX Legacy App v16.0.0.6

Status
Not open for further replies.

Yellow_Flash

Customer
Advanced Certified
Joined
Mar 11, 2019
Messages
288
Reaction score
37
Hello,

Today, i found that we still have the 3CX Legacy App(Android) v16.0.0.6 running on one of the mobiles.
And we are able to make and receive calls using the App.
The other thing I noticed is that, when I re-register the App, it doesn't show the Warning messages that are currently being shown in v18.0.9.98, as we are running 3CX server v16 8A

Does this mean that the Legacy App will continue to work after May 1st?
I know the current version of Android and iOS App will no longer after May 1st, which is why I would like to get an info about the Legacy App also.

Thank you.
 
Hi @TechieGuy,

The post mentioned: https://www.3cx.com/blog/releases/android-beta-user-experience/ pertains to the V18 App, not the legacy app.

Another post also outlines it: https://www.3cx.com/blog/news/v16-web-meeting-eol/

Note that the v16 legacy App is deprecated, so you shouldn't be using it by preference. We only provide support for the latest version of the app. By the end of November V16 will reach EOL and no apps will be able to reach the PUSH servers at all. In theory you can keep working this way for now, but I'd suggest upgrading when you can before then as I can't guarantee that it will work up until the end of November.
 
  • Like
Reactions: Yellow_Flash
Hi @TechieGuy,

The post mentioned: https://www.3cx.com/blog/releases/android-beta-user-experience/ pertains to the V18 App, not the legacy app.

Another post also outlines it: https://www.3cx.com/blog/news/v16-web-meeting-eol/

Note that the v16 legacy App is deprecated, so you shouldn't be using it by preference. We only provide support for the latest version of the app. By the end of November V16 will reach EOL and no apps will be able to reach the PUSH servers at all. In theory you can keep working this way for now, but I'd suggest upgrading when you can before then as I can't guarantee that it will work up until the end of November.
Thank you for the response @VasilisV_3CX

I was referring to the Android Legacy App (not available in the Playstore anymore) that was there during v15 release.
It is not that we are still using it, I came across a mobile that we had used for testing in the past and when i was checking it, I saw that the Legacy App is still there in it. To my surprise, it connected to the v16 and v18 instance without any issues, and without the message to inform users to update the PBX to v18. The new versions of Android App when it tries to connect to v16 instances shows the message to update the PBX to v18.
That is the reason why I decided to ask the question here.
 
  • Like
Reactions: VasilisV_3CX
Sure thing @TechieGuy, I'd suggest uninstalling it and installing the new app for v18. If you need anything else feel free to open a new thread!
 
Status
Not open for further replies.

Forum statistics

Threads
111,974
Messages
590,081
Members
164,899
Latest member
mazet