3CX Manager / WS-Manager: Show extension status

[FlorianR]

An extension with it's login status (status related to the queue) is displayed in the queue manager.
This is indicated by green or gray.
It would be nice if it could be shown graphically and immediately whether this extension is currently in a conversation.

This would make it clear, for example, when all extensions are busy.
An exemplary implementation here would be the use of the extension status from the manager, i.e. red, orange, yellow, green according to the current state.

The logon status of the queue is already given in text form in "Agent Status". With the current implementation, there is the problem that the manager always has to check several lists to see whether an agent is available.

 

[VasilisV_3CX]

Hi @FlorianR,

From the image, it seems you've covered the queue you selected. As you noted, the queue you've selected will only show the agent on a call for that specific queue, however, if you click the 'All Queues' tab, you'll see if if the extension is on any call at all.