I'm wondering if you can help me because I'm going a bit doolally!
I want to configure a user on a department (or Company A, in this case) to allow them to change there their default route goes to on the trunk we've assigned them.
The reason for this is that they want to change the greeting message on a phone call depending on various factors such as the business being closed due to weather or maintenance, or to tell the callers that it's open but with limitations in place.
Unfortunatly, in the drop down box for "Default Route", they can choose Users and Departments, which will then allow them to see Company B and users from Company B.
Is there an easier way to do this?
I want to configure a user on a department (or Company A, in this case) to allow them to change there their default route goes to on the trunk we've assigned them.
The reason for this is that they want to change the greeting message on a phone call depending on various factors such as the business being closed due to weather or maintenance, or to tell the callers that it's open but with limitations in place.
Unfortunatly, in the drop down box for "Default Route", they can choose Users and Departments, which will then allow them to see Company B and users from Company B.
Is there an easier way to do this?
