3CX MyPhone event log error

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markscottuk

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Feb 25, 2014
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We are running 3CX MyPhone on a terminal server (2011 SBS) and every so often, the following error is logged:

Log Name: Application
Source: SideBySide
Date: 22/02/2014 00:30:51
Event ID: 72
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: SBS2011Server.Domain.Local
Description:
Activation context generation failed for "C:\ProgramData\3CXMyPhone Client Addin\3CX Outlook Addin\3CX Outlook Addin.dll.Manifest".Error in manifest or policy file "C:\ProgramData\3CXMyPhone Client Addin\3CX Outlook Addin\3CX Outlook Addin.dll.Manifest" on line 4. The element asmv2:clrClassInvocation appears as a child of element urn:schemas-microsoft-com:asm.v1^entryPoint which is not supported by this version of Windows.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SideBySide" />
<EventID Qualifiers="49409">72</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-02-22T00:30:51.000000000Z" />
<EventRecordID>75947</EventRecordID>
<Channel>Application</Channel>
<Computer>SBS2011Server.Domain.Local</Computer>
<Security />
</System>
<EventData>
<Data>asmv2:clrClassInvocation</Data>
<Data>urn:schemas-microsoft-com:asm.v1^entryPoint</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>C:\ProgramData\3CXMyPhone Client Addin\3CX Outlook Addin\3CX Outlook Addin.dll.Manifest</Data>
<Data>C:\ProgramData\3CXMyPhone Client Addin\3CX Outlook Addin\3CX Outlook Addin.dll.Manifest</Data>
<Data>4</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Is it a case of reinstalling the Outlook addin or is there anything else I can do or try?

Regards

Mark
 
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