3CX Newbie with questions

[total]

HI

I'm new to the world of IP Phone Systems and 3CX. I've downloaded the free client and server and installed and have working with VoIP Connection within 30 mins :lol: !

The reason I was looking into this is we have a custom database and I want to log calls automatically. So is there a API which allows me to progmatically look at the caller ID, once I have this I could then find the customer and then log the call against the database, so when we look at a customers history we'll be able to see all our contact with them, it's CRM I suppose.

We have two BT Feature lines, would they work with an analog VoIP Gateway?

 

[Sapps]

I've just downloaded the free 3cx pbx as well. Did not have your success. Congratulations. I am stuck at the point of getting in-office communication working. I am using the free 3cx soft phones. All Soft phones can dial each other but the voice communication is spotty. Some can hear but not be heard. Obviously I have missed an important basic step. Any suggestions what I might have done wrong.