3cx Operator Extension not registered.

[Jamie Bennett]

The title says it all. Went to log in to provision a new phone and the 3cx operator extension is now marked as unregistered. This has never happened.

 

[eddv123]

Please advise what you are trying to register to it (softphone, deskphone etc).

Although this acts as a normal extension you would not really use it as one and leave it empty.

 

[Jamie Bennett]

That's the thing...in the past I didn't need to register it at all. From the day I first started using 3cx, until a few days ago it has always had the status of being an active extension. The default phone provision has always been 3cx client option, but I never had to provision a phone or a Windows client for it.

 

[YiannisH_3CX]

That's the thing...in the past I didn't need to register it at all. From the day I first started using 3cx, until a few days ago it has always had the status of being an active extension. The default phone provision has always been 3cx client option, but I never had to provision a phone or a Windows client for it.

Please note the Operator extension is normal extension of the system. If you do not register a phone or a client to it will be unregistered.

 

[Jamie Bennett]

Please note the Operator extension is normal extension of the system. If you do not register a phone or a client to it will be unregistered.

That must be something new. Like I said before the extension was always registeted to basically nothing. Like a dummy extension is the best way I can put it. I thank you for taking time out to discuss this will me.

 

[YiannisH_3CX]

As far as i am aware this has always been the case. The only way to keep an extension registered without a device was to either register it to a 3CX mobile client and enable Push or enable the option " Ring my mobile simultaneously".
What recently changes is that Push now expires if the device does not register to the PBX for a certain amount of time.