Hi Team,
We have installed the 3cx plug in for our Dynamics 365 CRM, using the Salentica CRM overlay. We have been able to use this to call out from a specific contact, however when attempting to dial from a household (rather than specific client) it is giving us an error stating we do not have anything under the "main phone" field. We have looked under the form for the household and do not see any field for main phone. Currently all phone numbers for our households are being pulled up from the individual contacts. Any assistance would be greatly appreciated.
Thank you,
Jon
We have installed the 3cx plug in for our Dynamics 365 CRM, using the Salentica CRM overlay. We have been able to use this to call out from a specific contact, however when attempting to dial from a household (rather than specific client) it is giving us an error stating we do not have anything under the "main phone" field. We have looked under the form for the household and do not see any field for main phone. Currently all phone numbers for our households are being pulled up from the individual contacts. Any assistance would be greatly appreciated.
Thank you,
Jon
