Hello,
This is for the call reports in the report section of 3cx.
When the call report is generated, some exts are showing the ring time and talk time in separate lines while others are showing as one line.
Both calls are direct inbound routes to each ext. No transferring or queues/ring groups.
Both exts have the same settings/permissions as well.
Does anyone have any insight on something like this?
Would like to know what is causing this so we can have all exts report the same way.
This is for the call reports in the report section of 3cx.
When the call report is generated, some exts are showing the ring time and talk time in separate lines while others are showing as one line.
Both calls are direct inbound routes to each ext. No transferring or queues/ring groups.
Both exts have the same settings/permissions as well.
Does anyone have any insight on something like this?
Would like to know what is causing this so we can have all exts report the same way.
