3CX SBC Installation Error: FQDN Is Required.

[Frank86]

Trying to install the 3CX SBC on a Windows 10 PC. When I enter the FQDN of the 3CX PBX in the format https://acme.3cx.us:5001
I get the attached pop-up error, "FQDN is required. (IP addresses are not allowed).
What am I doing wrong?

 

[treefiddy]

Don't enter the port in that field? Aren't there port fields right underneath that one?

 

[Frank86]

I tried that, too, but it still didn't work.

 

[craigreilly]

and the https ?
have you tried removing that?
fqdn is a name only.

 

[Frank86]

I've tried acme.3cx.us:5001 with no success.

What I've not tried is acme.3cx.us

I'll try that.

I've configured two 3CX SBCs on Windows in the past, but I don't recall how I entered the FQDN.

 

[craigreilly]

An FQDN is just as the N is - NAME.
It is not looking for any protocols (https) or ports (5001).
I think newer versions ask for the Web URL instead.
Are you on v16? The SBC has changed: https://downloads-global.3cx.com/downloads/3CXSBC16.msi

 

[AWS2P]

i've tried to reach your fqdn from France, didn't resolve.

try to set Public IP instead of FQDN

 

[craigreilly]

i've tried to reach your fqdn from France, didn't resolve.

try to set Public IP instead of FQDN

I assume ACME is not a real FQDN. It's been used in Cartoons for years as a fictitious company.

 

[Frank86]

Correct. Real FQDN is PureAwesome.3CX.us ;-)

Kidding.

 

[Frank86]

An FQDN is just as the N is - NAME.
It is not looking for any protocols (https) or ports (5001).
I think newer versions ask for the Web URL instead.
Are you on v16? The SBC has changed: https://downloads-global.3cx.com/downloads/3CXSBC16.msi

I'm on v15.5 SP6

 

[AWS2P]

So sorry , i'm french

 

[Frank86]

So sorry , i'm french

No worries. We'll forgive you if you send us some coq au vin

 

[craigreilly]

So sorry , i'm french

Nous ne vous en voudrons pas.

 

[AWS2P]

Bravo , Craig et Frank.
Merci pour votre sens de l'humour !
beep beep and coyote is one of my favorites cartoons. so stupid Coyote like me with FQDN