3cx Set Up

[melbrecruit]

Hey Guys,

I hope you are all having a wonderful weekend. I have got 3cx on my computer and setting up a new phone system for the business. I have the phone Lines with VoipLine and created a SIP For this and this is all connected with the Green Light in 3cx. But when I try to make outbound phone calls, it won't allow me and also I am trying to get inbound phone calls as well. The calls just keep dropping of like not getting connected.

Please help - Very Newbie at this.

 

[leejor]

Did you create outbound rules, and set (tell) 3CX to direct incoming trunk calls to a specific destination?

https://www.3cx.com/blog/voip-howto/outbound-rules-a-complete-example/

If you've done both, and calls still do not complete, then start by looking at the 3CX Activity Log. It will show you exactly what has happened to each call, and provide clues as to what is incorrect/missing in your settings.

 

[leejor]

You may also want to read over this https://www.3cx.com/community/threads/information-to-provide-when-requesting-help.67558/ and provide information about your particular set-up.

 

[NicholasP_3CX]

We will be hosting a series of Webinars which are Australia time friendly, starting on Wednesday, where we will go through the entire academy over the next 3 weeks. Feel free to register and join!

https://www.3cx.com/blog/event-trainings/