3cx Sip Proxy -> No voice

[Spoof]

Hello all!
I got a problem with my 3cx central. We got a 3cx server running on our main office. We also got a second office. Now im trying to manage that when there`s nobody on the second office, the voip automaticly goes to the main office. For that i`ve installed the SIP Proxy Manager on a stand-a-lone machine. I`ve connected the phone with the Proxy manager and the proxy manager makes the tunnel to our main office. My phone is connected and can call. The only problem i have is that if you talk in the second office, you cant hear it. So the voice part isnt working. Sometimes it works, sometimes it doesnt. You guys got any clue?

Thanks!

 

[aesteve]

It seems firewall problem.

Can You send us the logs ?

 

[Spoof]

I`am now not on the location. But i got a logg wich i`ve saved. In the logg one call it worked, one time it didnt.
On the cliënt, no firewall is running. I even stopped the Firewall service from microsoft. In the modem the ports are forwarded.

I`ve replaced the ip from our mainoffice with 000.000.000.000
From the Sip Proxy logg:

.\TCPSide.cpp(155) : {17:26:16.968}(Log2):Send reliable confirmation to master. Slave UDP channel is activated
.\Stack.cpp(102) : {17:26:40.859}(Trace5):Received from local SIP stack(5080):
  brief=SipReq:  REGISTER 192.168.1.5 tid=67dbc1c44cb48467 cseq=REGISTER [email protected]:5060 / 10109 from(wire)
.\Bridge.cpp(304) : {17:26:40.859}(Trace5):Processing SIP message (tid=67dbc1c44cb48467) from SIP stack 10.10.10.7:5080
.\Bridge.cpp(571) : {17:26:40.859}(Trace5):Preprocessing local SIP request: REGISTER, tid=67dbc1c44cb48467
.\Bridge.cpp(820) : {17:26:40.859}(Trace5):Outbound tunnel (000.000.000.000) is selected
.\Bridge.cpp(632) : {17:26:40.859}(Trace5):Process local request: REGISTER
.\Bridge.cpp(355) : {17:26:40.859}(Trace5):Tunnel to 000.000.000.000:5090 is selected for SIP message (tid=67dbc1c44cb48467)
.\Bridge.cpp(408) : {17:26:41.140}(Trace5):Got SIP msg
    brief=SipResp: 407 tid=67dbc1c44cb48467 cseq=REGISTER / 10109 from(tu)
    from tunnel's connection 000.000.000:5090
.\Bridge.cpp(423) : {17:26:41.140}(Trace5):Selected SIP stack on 10.10.10.7:5080
.\Bridge.cpp(734) : {17:26:41.140}(Trace5):Process tunnel response: 407 Proxy Authentication Required / REGISTER
.\Stack.cpp(162) : {17:26:41.140}(Trace5):Sending to stack(5080);
  brief=SipResp: 407 tid=67dbc1c44cb48467 cseq=REGISTER / 10109 from(tu)
.\Stack.cpp(102) : {17:26:41.171}(Trace5):Received from local SIP stack(5080):
  brief=SipReq:  REGISTER 192.168.1.5 tid=c5ba38ca1851a4c0 cseq=REGISTER [email protected]:5060 / 10110 from(wire)
.\Bridge.cpp(304) : {17:26:41.171}(Trace5):Processing SIP message (tid=c5ba38ca1851a4c0) from SIP stack 10.10.10.7:5080
.\Bridge.cpp(571) : {17:26:41.171}(Trace5):Preprocessing local SIP request: REGISTER, tid=c5ba38ca1851a4c0
.\Bridge.cpp(820) : {17:26:41.171}(Trace5):Outbound tunnel (000.000.000.000) is selected
.\Bridge.cpp(632) : {17:26:41.171}(Trace5):Process local request: REGISTER
.\Bridge.cpp(355) : {17:26:41.171}(Trace5):Tunnel to 000.000.000.000:5090 is selected for SIP message (tid=c5ba38ca1851a4c0)
.\Bridge.cpp(408) : {17:26:41.468}(Trace5):Got SIP msg
    brief=SipResp: 200 tid=c5ba38ca1851a4c0 cseq=REGISTER [email protected]:5060 / 10110 from(tu)
    from tunnel's connection ext_ip:5090
.\Bridge.cpp(423) : {17:26:41.468}(Trace5):Selected SIP stack on 10.10.10.7:5080
.\Bridge.cpp(734) : {17:26:41.468}(Trace5):Process tunnel response: 200 OK / REGISTER
.\Stack.cpp(162) : {17:26:41.468}(Trace5):Sending to stack(5080);
  brief=SipResp: 200 tid=c5ba38ca1851a4c0 cseq=REGISTER [email protected]:5060 / 10110 from(tu)
.\TCPSide.cpp(155) : {17:26:46.015}(Log2):Send reliable confirmation to master. Slave UDP channel is activated

 

[aesteve]

What telephone model do you have ?.

Can you send the logs of the 3CX server ?

 

[Spoof]

Got the grandstream GPX-2000. I will post a logg from the server side as soon as possible.

 

[aesteve]

This is the proxy log. i tell you the 3CX server logs.

 

[Spoof]

The log from the server side:
The error`s witch say that the other end is not connected where because the phone wasn`t attached. So thats not what im looking for.

14:28:58.111  [CM503008]: Call(4134): Call is terminated
14:28:44.587  [CM503007]: Call(4134): Device joined: sip:[email protected]:5060
14:28:44.584  [CM503007]: Call(4134): Device joined: sip:[email protected]:5060;transport=udp;user=phone
14:28:36.718  [CM503002]: Call(4134): Alerting sip:[email protected]:5060
14:28:36.282  [CM503025]: Call(4134): Calling Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:28:36.243  [CM503004]: Call(4134): Route 1: Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:28:36.241  [CM503010]: Making route(s) to <sip:[email protected];user=phone>
14:28:36.239  [CM505001]: Ext.105: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [Grandstream GXP2000 1.2.1.4] PBX contact: [sip:[email protected]:5060;transport=udp]
14:28:36.237  [CM503001]: Call(4134): Incoming call from Ext.105 to <sip:[email protected];user=phone>
14:28:25.294  [CM503008]: Call(4133): Call is terminated
14:28:08.064  [CM503002]: Call(4133): Alerting sip:[email protected]:5060
14:28:07.656  [CM503025]: Call(4133): Calling Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:28:07.602  [CM503004]: Call(4133): Route 1: Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:28:07.601  [CM503010]: Making route(s) to <sip:[email protected];user=phone>
14:28:07.598  [CM505001]: Ext.105: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [Grandstream GXP2000 1.2.1.4] PBX contact: [sip:[email protected]:5060;transport=udp]
14:28:07.596  [CM503001]: Call(4133): Incoming call from Ext.105 to <sip:[email protected];user=phone>
14:28:05.043  [CM503008]: Call(4132): Call is terminated
14:27:49.269  [CM503007]: Call(4132): Device joined: sip:[email protected]:5060
14:27:49.267  [CM503007]: Call(4132): Device joined: sip:[email protected]:5060;transport=udp;user=phone
14:27:39.520  [CM503002]: Call(4132): Alerting sip:[email protected]:5060
14:27:39.126  [CM503025]: Call(4132): Calling Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:27:39.088  [CM503004]: Call(4132): Route 1: Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:27:39.087  [CM503010]: Making route(s) to <sip:[email protected];user=phone>
14:27:39.085  [CM505001]: Ext.105: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [Grandstream GXP2000 1.2.1.4] PBX contact: [sip:[email protected]:5060;transport=udp]
14:27:39.082  [CM503001]: Call(4132): Incoming call from Ext.105 to <sip:[email protected];user=phone>
14:27:15.399  [CM504001]: Ext.105: new contact is registered. Contact(s): [sip:[email protected]:5060;transport=udp;user=phone/105]
14:21:55.289  [MS105000] C:4131.1: No RTP packets were received:remoteAddr=192.168.1.5:50666,extAddr=0.0.0.0:0,localAddr=192.168.1.5:7278
14:21:54.515  [CM503008]: Call(4131): Call is terminated
14:21:51.049  [CM503007]: Call(4131): Device joined: sip:[email protected]:40600;rinstance=0b88799b1b417092
14:21:51.047  [CM503007]: Call(4131): Device joined: sip:[email protected]:55697;line=ojn9itpa
14:21:51.043  [CM503002]: Call(4131): Alerting sip:[email protected]:40600;rinstance=0b88799b1b417092
14:21:50.920  [CM503025]: Call(4131): Calling Unknown:Ext.EndCall@[Dev:sip:[email protected]:40600;rinstance=0b88799b1b417092]
14:21:50.842  [CM503016]: Call(4131): Attempt to reach <sip:[email protected];user=phone> failed. Reason: Server Failure
14:21:50.839  [CM503003]: Call(4131): Call to sip:[email protected] has failed; Cause: 503 Remote end of tunnel is not connected; warning: Remote end of the bridge is not connected; from IP:192.168.1.5:5080
14:21:50.734  [CM503025]: Call(4131): Calling Ext:Ext.102@[Dev:sip:[email protected]:5060;transport=udp;user=phone]
14:21:50.713  [CM503004]: Call(4131): Route 1: Ext:Ext.102@[Dev:sip:[email protected]:5060;transport=udp;user=phone]
14:21:50.712  [CM503010]: Making route(s) to <sip:[email protected];user=phone>
14:21:50.710  [CM505001]: Ext.150: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [snomSoft/5.3] PBX contact: [sip:[email protected]:5060]
14:21:50.708  [CM503001]: Call(4131): Incoming call from Ext.150 to <sip:[email protected];user=phone>
14:21:48.228  [MS105000] C:4130.1: No RTP packets were received:remoteAddr=192.168.1.5:58646,extAddr=0.0.0.0:0,localAddr=192.168.1.5:7272
14:21:47.095  [CM503008]: Call(4130): Call is terminated
14:21:45.299  [CM503007]: Call(4130): Device joined: sip:[email protected]:40600;rinstance=0b88799b1b417092
14:21:45.297  [CM503007]: Call(4130): Device joined: sip:[email protected]:55697;line=ojn9itpa
14:21:45.293  [CM503002]: Call(4130): Alerting sip:[email protected]:40600;rinstance=0b88799b1b417092
14:21:45.110  [CM503025]: Call(4130): Calling Unknown:Ext.EndCall@[Dev:sip:[email protected]:40600;rinstance=0b88799b1b417092]
14:21:45.089  [CM503016]: Call(4130): Attempt to reach <sip:[email protected];user=phone> failed. Reason: Server Failure
14:21:45.089  [CM503003]: Call(4130): Call to sip:[email protected] has failed; Cause: 503 Remote end of tunnel is not connected; warning: Remote end of the bridge is not connected; from IP:192.168.1.5:5080
14:21:45.036  [CM503025]: Call(4130): Calling Ext:Ext.105@[Dev:sip:[email protected]:5060;transport=udp;user=phone]
14:21:45.000  [CM503004]: Call(4130): Route 1: Ext:Ext.105@[Dev:sip:[email protected]:5060;transport=udp;user=phone]
14:21:44.999  [CM503010]: Making route(s) to <sip:[email protected];user=phone>
14:21:44.997  [CM505001]: Ext.150: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [snomSoft/5.3] PBX contact: [sip:[email protected]:5060]
14:21:44.995  [CM503001]: Call(4130): Incoming call from Ext.150 to <sip:[email protected];user=phone>
14:21:38.187  [MS105000] C:4129.1: No RTP packets were received:remoteAddr=192.168.1.5:63436,extAddr=0.0.0.0:0,localAddr=192.168.1.5:7266
14:21:37.706  [CM503008]: Call(4129): Call is terminated
14:21:30.723  [CM503007]: Call(4129): Device joined: sip:[email protected]:40600;rinstance=0b88799b1b417092
14:21:30.722  [CM503007]: Call(4129): Device joined: sip:[email protected]:55697;line=ojn9itpa
14:21:30.717  [CM503002]: Call(4129): Alerting sip:[email protected]:40600;rinstance=0b88799b1b417092
14:21:30.529  [CM503025]: Call(4129): Calling Unknown:Ext.EndCall@[Dev:sip:[email protected]:40600;rinstance=0b88799b1b417092]
14:21:30.513  [CM503016]: Call(4129): Attempt to reach <sip:[email protected];user=phone> failed. Reason: Server Failure
14:21:30.513  [CM503003]: Call(4129): Call to sip:[email protected] has failed; Cause: 503 Remote end of tunnel is not connected; warning: Remote end of the bridge is not connected; from IP:192.168.1.5:5080
14:21:30.464  [CM503025]: Call(4129): Calling Ext:Ext.105@[Dev:sip:[email protected]:5060;transport=udp;user=phone]
14:21:30.427  [CM503004]: Call(4129): Route 1: Ext:Ext.105@[Dev:sip:[email protected]:5060;transport=udp;user=phone]
14:21:30.426  [CM503010]: Making route(s) to <sip:[email protected];user=phone>
14:21:30.423  [CM505001]: Ext.150: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [snomSoft/5.3] PBX contact: [sip:[email protected]:5060]
14:21:30.421  [CM503001]: Call(4129): Incoming call from Ext.150 to <sip:[email protected];user=phone>
14:20:59.488  [CM503008]: Call(4128): Call is terminated
14:20:52.279  [CM503007]: Call(4128): Device joined: sip:[email protected]:5060
14:20:52.277  [CM503007]: Call(4128): Device joined: sip:[email protected]:5060;transport=udp;user=phone
14:20:46.481  [CM503002]: Call(4128): Alerting sip:[email protected]:5060
14:20:46.152  [CM503025]: Call(4128): Calling Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:20:46.106  [CM503004]: Call(4128): Route 1: Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:20:46.104  [CM503010]: Making route(s) to <sip:[email protected];user=phone>
14:20:46.101  [CM505001]: Ext.105: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [Grandstream GXP2000 1.2.1.4] PBX contact: [sip:[email protected]:5060;transport=udp]
14:20:46.100  [CM503001]: Call(4128): Incoming call from Ext.105 to <sip:[email protected];user=phone>
14:20:44.602  [CM503008]: Call(4127): Call is terminated
14:20:41.581  [CM503007]: Call(4127): Device joined: sip:[email protected]:5060
14:20:41.579  [CM503007]: Call(4127): Device joined: sip:[email protected]:5060;transport=udp;user=phone
14:20:33.826  [CM503002]: Call(4127): Alerting sip:[email protected]:5060
14:20:33.360  [CM503025]: Call(4127): Calling Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:20:33.331  [CM503004]: Call(4127): Route 1: Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:20:33.329  [CM503010]: Making route(s) to <sip:[email protected];user=phone>
14:20:33.327  [CM505001]: Ext.105: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [Grandstream GXP2000 1.2.1.4] PBX contact: [sip:[email protected]:5060;transport=udp]
14:20:33.325  [CM503001]: Call(4127): Incoming call from Ext.105 to <sip:[email protected];user=phone>
14:20:32.772  [CM503008]: Call(4126): Call is terminated
14:17:52.546  [CM503007]: Call(4126): Device joined: sip:[email protected]:5060
14:17:52.543  [CM503007]: Call(4126): Device joined: sip:[email protected]:5060;transport=udp;user=phone
14:17:44.731  [CM503002]: Call(4126): Alerting sip:[email protected]:5060
14:17:44.357  [CM503025]: Call(4126): Calling Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:17:44.320  [CM503004]: Call(4126): Route 1: Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:17:44.318  [CM503010]: Making route(s) to <sip:[email protected];user=phone>
14:17:44.315  [CM505001]: Ext.105: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [Grandstream GXP2000 1.2.1.4] PBX contact: [sip:[email protected]:5060;transport=udp]
14:17:44.315  [CM503001]: Call(4126): Incoming call from Ext.105 to <sip:[email protected];user=phone>
14:17:41.817  [CM503008]: Call(4125): Call is terminated
14:17:15.926  [CM503007]: Call(4125): Device joined: sip:[email protected]:5060
14:17:15.924  [CM503007]: Call(4125): Device joined: sip:[email protected]:5060;transport=udp;user=phone
14:17:06.834  [CM503002]: Call(4125): Alerting sip:[email protected]:5060
14:17:06.410  [CM503025]: Call(4125): Calling Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:17:06.365  [CM503004]: Call(4125): Route 1: Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:17:06.363  [CM503010]: Making route(s) to <sip:[email protected];user=phone>
14:21:55.289  [MS105000] C:4131.1: No RTP packets were received:remoteAddr=192.168.1.5:50666,extAddr=0.0.0.0:0,localAddr=192.168.1.5:7278
14:21:51.049  [CM503007]: Call(4131): Device joined: sip:[email protected]:40600;rinstance=0b88799b1b417092
14:21:51.043  [CM503002]: Call(4131): Alerting sip:[email protected]:40600;rinstance=0b88799b1b417092
14:21:50.842  [CM503016]: Call(4131): Attempt to reach <sip:[email protected];user=phone> failed. Reason: Server Failure
14:21:50.734  [CM503025]: Call(4131): Calling Ext:Ext.102@[Dev:sip:[email protected]:5060;transport=udp;user=phone]
14:21:50.712  [CM503010]: Making route(s) to <sip:[email protected];user=phone>
14:21:50.708  [CM503001]: Call(4131): Incoming call from Ext.150 to <sip:[email protected];user=phone>
14:21:47.095  [CM503008]: Call(4130): Call is terminated
14:21:45.297  [CM503007]: Call(4130): Device joined: sip:[email protected]:55697;line=ojn9itpa
14:21:45.110  [CM503025]: Call(4130): Calling Unknown:Ext.EndCall@[Dev:sip:[email protected]:40600;rinstance=0b88799b1b417092]
14:21:45.089  [CM503003]: Call(4130): Call to sip:[email protected] has failed; Cause: 503 Remote end of tunnel is not connected; warning: Remote end of the bridge is not connected; from IP:192.168.1.5:5080
14:21:45.000  [CM503004]: Call(4130): Route 1: Ext:Ext.105@[Dev:sip:[email protected]:5060;transport=udp;user=phone]
14:21:44.997  [CM505001]: Ext.150: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [snomSoft/5.3] PBX contact: [sip:[email protected]:5060]
14:21:38.187  [MS105000] C:4129.1: No RTP packets were received:remoteAddr=192.168.1.5:63436,extAddr=0.0.0.0:0,localAddr=192.168.1.5:7266
14:21:30.723  [CM503007]: Call(4129): Device joined: sip:[email protected]:40600;rinstance=0b88799b1b417092
14:21:30.717  [CM503002]: Call(4129): Alerting sip:[email protected]:40600;rinstance=0b88799b1b417092
14:21:30.513  [CM503016]: Call(4129): Attempt to reach <sip:[email protected];user=phone> failed. Reason: Server Failure
14:21:30.464  [CM503025]: Call(4129): Calling Ext:Ext.105@[Dev:sip:[email protected]:5060;transport=udp;user=phone]
14:21:30.426  [CM503010]: Making route(s) to <sip:[email protected];user=phone>
14:21:30.421  [CM503001]: Call(4129): Incoming call from Ext.150 to <sip:[email protected];user=phone>
14:20:52.279  [CM503007]: Call(4128): Device joined: sip:[email protected]:5060
14:20:46.481  [CM503002]: Call(4128): Alerting sip:[email protected]:5060
14:20:46.106  [CM503004]: Call(4128): Route 1: Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:20:46.101  [CM505001]: Ext.105: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [Grandstream GXP2000 1.2.1.4] PBX contact: [sip:[email protected]:5060;transport=udp]
14:20:44.602  [CM503008]: Call(4127): Call is terminated
14:20:41.579  [CM503007]: Call(4127): Device joined: sip:[email protected]:5060;transport=udp;user=phone
14:20:33.360  [CM503025]: Call(4127): Calling Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:20:33.329  [CM503010]: Making route(s) to <sip:[email protected];user=phone>
14:20:33.325  [CM503001]: Call(4127): Incoming call from Ext.105 to <sip:[email protected];user=phone>
14:17:52.546  [CM503007]: Call(4126): Device joined: sip:[email protected]:5060
14:17:44.731  [CM503002]: Call(4126): Alerting sip:[email protected]:5060
14:17:44.320  [CM503004]: Call(4126): Route 1: Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:17:44.315  [CM505001]: Ext.105: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [Grandstream GXP2000 1.2.1.4] PBX contact: [sip:[email protected]:5060;transport=udp]
14:17:41.817  [CM503008]: Call(4125): Call is terminated
14:17:15.924  [CM503007]: Call(4125): Device joined: sip:[email protected]:5060;transport=udp;user=phone
14:17:06.410  [CM503025]: Call(4125): Calling Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:17:06.363  [CM503010]: Making route(s) to <sip:[email protected];user=phone>
14:17:06.359  [CM503001]: Call(4125): Incoming call from Ext.105 to <sip:[email protected];user=phone>
14:16:52.829  [CM503007]: Call(4124): Device joined: sip:[email protected]:5060
14:16:42.653  [CM503002]: Call(4124): Alerting sip:[email protected]:5060
14:16:42.217  [CM503004]: Call(4124): Route 1: Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:16:42.213  [CM505001]: Ext.105: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [Grandstream GXP2000 1.2.1.4] PBX contact: [sip:[email protected]:5060;transport=udp]
14:16:41.893  [CM503008]: Call(4123): Call is terminated
14:15:39.101  [CM503007]: Call(4123): Device joined: sip:[email protected]:5060;transport=udp;user=phone
14:15:29.177  [CM503025]: Call(4123): Calling Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:15:29.138  [CM503010]: Making route(s) to <sip:[email protected];user=phone>
14:15:29.134  [CM503001]: Call(4123): Incoming call from Ext.105 to <sip:[email protected];user=phone>
14:15:13.690  [CM503007]: Call(4122): Device joined: sip:[email protected]:40600;rinstance=0b88799b1b417092
14:15:13.685  [CM503002]: Call(4122): Alerting sip:[email protected]:40600;rinstance=0b88799b1b417092
14:21:55.289  [MS105000] C:4131.1: No RTP packets were received:remoteAddr=192.168.1.5:50666,extAddr=0.0.0.0:0,localAddr=192.168.1.5:7278
14:21:51.049  [CM503007]: Call(4131): Device joined: sip:[email protected]:40600;rinstance=0b88799b1b417092
14:21:51.043  [CM503002]: Call(4131): Alerting sip:[email protected]:40600;rinstance=0b88799b1b417092
14:21:50.842  [CM503016]: Call(4131): Attempt to reach <sip:[email protected];user=phone> failed. Reason: Server Failure
14:21:50.734  [CM503025]: Call(4131): Calling Ext:Ext.102@[Dev:sip:[email protected]:5060;transport=udp;user=phone]
14:21:50.712  [CM503010]: Making route(s) to <sip:[email protected];user=phone>
14:21:50.708  [CM503001]: Call(4131): Incoming call from Ext.150 to <sip:[email protected];user=phone>
14:21:47.095  [CM503008]: Call(4130): Call is terminated
14:21:45.297  [CM503007]: Call(4130): Device joined: sip:[email protected]:55697;line=ojn9itpa
14:21:45.110  [CM503025]: Call(4130): Calling Unknown:Ext.EndCall@[Dev:sip:[email protected]:40600;rinstance=0b88799b1b417092]
14:21:45.089  [CM503003]: Call(4130): Call to sip:[email protected] has failed; Cause: 503 Remote end of tunnel is not connected; warning: Remote end of the bridge is not connected; from IP:192.168.1.5:5080
14:21:45.000  [CM503004]: Call(4130): Route 1: Ext:Ext.105@[Dev:sip:[email protected]:5060;transport=udp;user=phone]
14:21:44.997  [CM505001]: Ext.150: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [snomSoft/5.3] PBX contact: [sip:[email protected]:5060]
14:21:38.187  [MS105000] C:4129.1: No RTP packets were received:remoteAddr=192.168.1.5:63436,extAddr=0.0.0.0:0,localAddr=192.168.1.5:7266
14:21:30.723  [CM503007]: Call(4129): Device joined: sip:[email protected]:40600;rinstance=0b88799b1b417092
14:21:30.717  [CM503002]: Call(4129): Alerting sip:[email protected]:40600;rinstance=0b88799b1b417092
14:21:30.513  [CM503016]: Call(4129): Attempt to reach <sip:[email protected];user=phone> failed. Reason: Server Failure
14:21:30.464  [CM503025]: Call(4129): Calling Ext:Ext.105@[Dev:sip:[email protected]:5060;transport=udp;user=phone]
14:21:30.426  [CM503010]: Making route(s) to <sip:[email protected];user=phone>
14:21:30.421  [CM503001]: Call(4129): Incoming call from Ext.150 to <sip:[email protected];user=phone>
14:20:52.279  [CM503007]: Call(4128): Device joined: sip:[email protected]:5060
14:20:46.481  [CM503002]: Call(4128): Alerting sip:[email protected]:5060
14:20:46.106  [CM503004]: Call(4128): Route 1: Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:20:46.101  [CM505001]: Ext.105: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [Grandstream GXP2000 1.2.1.4] PBX contact: [sip:[email protected]:5060;transport=udp]
14:20:44.602  [CM503008]: Call(4127): Call is terminated
14:20:41.579  [CM503007]: Call(4127): Device joined: sip:[email protected]:5060;transport=udp;user=phone
14:20:33.360  [CM503025]: Call(4127): Calling Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:20:33.329  [CM503010]: Making route(s) to <sip:[email protected];user=phone>
14:20:33.325  [CM503001]: Call(4127): Incoming call from Ext.105 to <sip:[email protected];user=phone>
14:17:52.546  [CM503007]: Call(4126): Device joined: sip:[email protected]:5060
14:17:44.731  [CM503002]: Call(4126): Alerting sip:[email protected]:5060
14:17:44.320  [CM503004]: Call(4126): Route 1: Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:17:44.315  [CM505001]: Ext.105: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [Grandstream GXP2000 1.2.1.4] PBX contact: [sip:[email protected]:5060;transport=udp]
14:17:41.817  [CM503008]: Call(4125): Call is terminated
14:17:15.924  [CM503007]: Call(4125): Device joined: sip:[email protected]:5060;transport=udp;user=phone
14:17:06.410  [CM503025]: Call(4125): Calling Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:17:06.363  [CM503010]: Making route(s) to <sip:[email protected];user=phone>
14:17:06.359  [CM503001]: Call(4125): Incoming call from Ext.105 to <sip:[email protected];user=phone>
14:16:52.829  [CM503007]: Call(4124): Device joined: sip:[email protected]:5060
14:16:42.653  [CM503002]: Call(4124): Alerting sip:[email protected]:5060
14:16:42.217  [CM503004]: Call(4124): Route 1: Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:16:42.213  [CM505001]: Ext.105: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [Grandstream GXP2000 1.2.1.4] PBX contact: [sip:[email protected]:5060;transport=udp]
14:16:41.893  [CM503008]: Call(4123): Call is terminated
14:15:39.101  [CM503007]: Call(4123): Device joined: sip:[email protected]:5060;transport=udp;user=phone
14:15:29.177  [CM503025]: Call(4123): Calling Unknown:0634767069@(Ln.10000@patton)@[Dev:sip:[email protected]:5060]
14:15:29.138  [CM503010]: Making route(s) to <sip:[email protected];user=phone>
14:15:29.134  [CM503001]: Call(4123): Incoming call from Ext.105 to <sip:[email protected];user=phone>
14:15:13.690  [CM503007]: Call(4122): Device joined: sip:[email protected]:40600;rinstance=0b88799b1b417092
14:15:13.685  [CM503002]: Call(4122): Alerting sip:[email protected]:40600;rinstance=0b88799b1b417092
14:15:13.481  [CM503016]: Call(4122): Attempt to reach <sip:[email protected];user=phone> failed. Reason: Server Failure

 

[aesteve]

Hello,

i was having the same problem and the problem was the windows firewall.

I did solved the remote extensions with Proxy Manager. Is very easy to configure and works fine.

 

[Spoof]

On the sip proxy side i disabled the firewall.
Do you mean the server side?

I will check the ports again.

 

[StaffKB]

On the sip proxy side i disabled the firewall.
Do you mean the server side?

I will check the ports again.

Disable the Windows firewall from the services.msc of windows and any antivirus that can block traffic from the machine running the Sip Proxy Manager.

Regards,