3CX SoftPhone - Auto Provisioning not saved

[dataunit]

Hi there

I've got a problem by auto provisioning my 3cx softphone. nearly every day i got the message: No SIP profile found...
Then i have to click on "Auto provisioning" and go to 3cx management console to assign to an extension.

I think it could be a problem with dhcp, because there are dynamic ip addresses in our network. Could this be the problem? Is it possible to do the auto provisioning with dynamic ip addresses?

Best regards
Rafael

 

[lneblett]

I use it on a laptop and the laptop is used in numerous locations, most using DHCP. I also have clients that use it also using DHCP and these are on desktops. I have not had any such issue.

Have you tried manually provisioning just to see if there is a difference?