3CX StartUp

[WarriorMaurice]

Good day,

I have created an account with my company details, the company name and preferred email. I have been created as a user automatically during the setup process. I can log into the account with the details created and under "my systems" I can see the company name created and the web client URL. I have received an email with my ext number etc. When I click on the web client URL, I am directed to the login page and I can enter my ext numer and password to log into the admin console. On login, I see the dashboard and the license info is there with the version. Under users, my user is there what I created with 3CX StartUp account and the ext, email, role etc is displayed. All seems fine, I hope.

Now, when I go to "call handling", the ring group was created automatically and under name it shows the company name, which is correct, and under extension, there is a number. What is that ext number for and can I log into the admin console with that ext as I do with my given ext number and password?

Thanks in advance

 

[JohnS_3CX]

Hi,

No you cannot login with it, it's not a user a extension.

Ring Groups also need to have an extension number and that's what you are seeing there.

 

[WarriorMaurice]

Ah, okay. Thank you. So I do all configurations from my extension admin console as I am set as the owner role?

 

[JohnS_3CX]

Yes exactly, normal users will not have access to the Admin panel.