3cx users account name,surname,emails dissappearing

[License]

Hello everyone.

Everyday in random my users accounts information(username,surname,emails) dissapearing(deleting).

 

[SweetAction]

Does the Audit log show anything? Something like a clear command (or a PMS/Hotel Service clearing the extension).

 

[SteveITS]

Are you syncing with Microsoft 365?

 

[SweetAction]

Are you syncing with Microsoft 365?

Screenshot shows "synced with" has no data.

 

[License]

Does the Audit log show anything? Something like a clear command (or a PMS/Hotel Service clearing the extension).

Hello.yesterday we activated debug verbose mode,nothing about clear or removed or deleted notification show.

 

[MiraG_3CX]

Hello.yesterday we activated debug verbose mode,nothing about clear or removed or deleted notification show.

Hi there, The Audit log doesn't have verbose mode, the activity log has verbose. Did you check both the audit and the activity logs? what version of 3CX are you running, and do you have any 3rd party integrations with your 3CX PBX? or anything installed on your 3CX machine? What phones are you using, supported phones?