3CX uses Zammad, is a plugin coming?

[autohaus]

3CX is now using Zammd for their helpdesk. Are there any plans to deliver a Zammad 3CX CRM plugin in the near future? This would be very welcome.

 

[edossantos]

Please suggest this in the 3CX Ideas forum. I'm not aware of this being implemented in the near future.

 

[autohaus]

Could you please move this thread to the ideas forum? I can't post there.

 

[N_G]

Zammad integration is coming yes!

 

[Nico!]

Zammad integration is coming yes!

This is really great news Nick.
I guess it's related to the V18 in your blog post today?
Can't wait to see what it's going to look like.

 

[N_G]

Yes.. Its still early days so need to verify a few more things before we can announce but its looking good....

 

[Evolute IT]

Yes.. Its still early days so need to verify a few more things before we can announce but its looking good....

Will that be the integrated ticket system for the V18?