3CX V16

[numerii]

Hi,

Can I check that the latest version of 3CX is V16 and is ok to upgrade to?

I'm on V15.5.15502.6 but nothing is showing up on Updates page of 3CX and it says the system is up to date?

Thanks

 

[numerii]

Ahh I think I've just found the answer to my question.....

Frederick Marcoux
If you are on Windows, yes you have to backup/uninstall/reinstall v16/restore to upgrade. This is due to the new Callflow service that needs to be installed and this can only be done during installation on Windows.

 

[AWS2P]

just take care you have done a complete backup from v15.5, save the file out of 3cx folders because uninstall delete all.

 

[YiannisH_3CX]

just take care you have done a complete backup from v15.5, save the file out of 3cx folders because uninstall delete all.

uninstall does not delete the backup folder anymore but you can never be too safe. I also always recommend saving the backup file to a non 3CX folder.

@numerii

For windows installations you need to re-install to be able to upgrade to the latest version. You will be able to update to later service packs without needing to uninstall.