3CX V20 Update 8 Release Candidate 2

[MichaelB_3CX]

Final fixes. Next stop - Update 8 Final!​

Building on the successful releases of ALPHA, BETA, BETA2 and RC1 we’re now in the final stages before Update 8 final goes live. Read on for an update on minor fixes and improvements.

Fixes & Improvements​

RC2 includes a broad set of fixes and optimisations across messaging, call ha...

Continue reading the Original Blog Post.

 

[AlexanderJHanna]

I have been refreshing my page several times a day from RC1! LOL

Can't wait to see "Final" LOL

 

[OAH]

I have a system I am looking to upgrade to Update 8 RC2 but in the upgrade page I can only see Update 8 Alpha.

Is there a way to refresh / force the system to check for Update 8 RC2 or do I have to upgrade to Alpha first ?

 

[AlexanderJHanna]

I have a system I am looking to upgrade to Update 8 RC2 but in the upgrade page I can only see Update 8 Alpha.

Is there a way to refresh / force the system to check for Update 8 RC2 or do I have to upgrade to Alpha first ?

Perform the Alpha update and keep updating until you get to RC2

 

[OAH]

Thanks, I will do this

 

[SteveITS]

Then enable automatic updates to get the Debian security updates.

 

[AlexanderJHanna]

Then enable automatic updates to get the Debian security updates.

I don't trust automatic updates until I have had a chance to review and prepare my clients.

 

[SteveITS]

I understand but that's the only supported way to install OS updates. I like to point that out here when it comes up so people know, that's all. (So we temporarily enable that when we want a PBX to upgrade.)

 

[AlexanderJHanna]

I understand but that's the only supported way to install OS updates. I like to point that out here when it comes up so people know, that's all. (So we temporarily enable that when we want a PBX to upgrade.)

Understood.

 

[STBJun]

Hello, thank you for new RC2 - is there chance to get from 3CX developers the feature "AI connected with CRM like knowledge base source"? just for read for start, next for write too for me personaly - gamechanger.

 

[KyriacosS_3CX]

Hello, thank you for new RC2 - is there chance to get from 3CX developers the feature "AI connected with CRM like knowledge base source"? just for read for start, next for write too for me personaly - gamechanger.

Hi,

Follow the discussion in the AI forum where a lot of the future extensions are being discussed.

Now more specifically - if you wish you can use the same OpenAI account and link up your CRM to (perhaps export and) upload knowledge to the repository the AI agent has access - so if we are not talking live access, it is something you can set up now.

Cleverer people than me might be able to think of ways to perhaps use the 3CX APIs to inject knowledge on-demand, but that's not a build in function. The AI Agent at this time can see the basic contact info returned by the CRM.