3cx ver 20 pro 8

[rickreeves]

my report tab is missing i have tried to read on it but no go may be someone can help please i have call handling, event log but no reports
help please rick erie pa

 

[Evolute IT]

Are you System Owner or System Admin? System Admin doesn't have access to Reports.

 

[rickreeves]

Are you System Owner or System Admin? System Admin doesn't have access to Reports.

both just a plumber

 

[rickreeves]

quick question how do i become owner i did not see that as an option thankas

 

[Evolute IT]

quick question how do i become owner i did not see that as an option thankas

If you set up the system, it should be you already.

You cannot upgrade your role througn the UI.

 

[TheodorosG_3CX]

The system owner can elevate the role to another system owner for this.

 

[KyriacosS_3CX]

Also if you have restricted access to the Admin functions by IP, and your IP now changed, then you will not be seeing the Admin option at all - if this is the case then you must access the system from an already whitelisted IP and grant rights to the new IP(s) you are using by going to Admin->Advanced->Console Restrictions.