3CX version 16 - Call Center module...

[Quest4Voice]

Good day experts

Could someone please explain the following to me.

1. What license do i need to have the call center module in 3CX i have V15.5.15502 standard annual license I seem not to see the call center module?
* Should I upgrade to Pro or Enterprise license
* Should I upgrade to Version 16 if so which license should i get to test out the Call center Feature.

2. Lastly can i can i maybe try out version 16 can i run it on the same machine as what i have now V15.5.15502 will they crash i have two hard drive partitions i will install v16 on the other partition can they work like that?

3. I need a proper webminar session to show me what 3CX can offer in the contact center world. I found a 15 min video that scratched on call center module anyone with something longer??


Thanks in advance i await your input.

Quest4Voice

 

[diamond9]

Hi @Quest4Voice

Are you in the UK, i could help you out if you need.

Regards

 

[JohnS_3CX]

Hi,

Please note V15.5 is no longer offered but you can get a V16 upgrade with your license.

Take a look here and scroll down to the Call Center Features to compare the features so you can decide which version is right for you: https://www.3cx.com/ordering/pricing/

 

[Quest4Voice]

Hi @Quest4Voice

Are you in the UK, i could help you out if you need.

Regards

Thank wouls appreciate how can this be done then???

 

[Quest4Voice]

Hi,

Please note V15.5 is no longer offered but you can get a V16 upgrade with your license.

Take a look here and scroll down to the Call Center Features to compare the features so you can decide which version is right for you: https://www.3cx.com/ordering/pricing/

It is the more reason i got the trial for 40 days to see if this is the right software PBX i need i have done enough reading and i have it running. I neeed features like ....
Barge In, Listern, transfer, record call center Dashboard I need these features

I want whats in the first two minutes of the above video!!

 

[diamond9]

These are all Pro features that you need, you will need to upgrade your license.