3CX Voip Client SIP/RTP Tunneling Proxy fail to start

[SoftLa]

I've encounter "3CX Voip Client SIP/RTP Tunneling Proxy fail to start" when i was installing the client on my computer. Has anyone encounter this B4??
I'm using 3CX V6 client and running on Windows XP SP3.

Thx.

 

[yannl]

I have the same problem. The service crashes during install.
Error message detail:

Tunneling proxy crash:


Problem Event Name: APPCRASH
Application Name: 3CXTunnel.exe
Application Version: 6.0.3545.0
Application Timestamp: 49130281
Fault Module Name: LIBEAY32.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000135
Exception Offset: 00009cac
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 4108
Additional Information 1: 9d13
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: 9d13
Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

I tried to install it using the command line, same result.
I'm running Windows Vista Business, all patches installed to date.

Help would be greatly appreciated

 

[hazet]

Same problem ! running Vista Business

regards

henk

 

[ikroumov]

Same problem during the installation on VISTA x32 Ultimate

 

[scwhittle]

Any one got a beat on this? Very frustrating!

Version 6 loads and works, although I can't get the tunnel to work
Version 7 bails with the SIP/RTP Tunneling Proxy - running XP pro

 

[auberge]

The same error on some PCs while installing.
Reason: 3cxTunnel.exe won't start because of 2 DLLs are absent on these PCs (libeay32.dll, ssleay32.dll). Both are located in [windows]\system32.
Walkaround: find 2 DLLs on PC where it works and copy them in [windows]\system32 folder of PC with error. They do not need to be registered - just copy them. And run installer after that.
Hope 3cx will fix this bug in installer in next releases.

 

[William400]

Hi

The client build uploaded on the release of V7 addresses this issue.

Please advise should you still be encountering this.

 

[N_G]

I also suggest trying out he beta of the new softphone which is easier to configure