At Xenex we needed a Monitor for Queues for a 1 Dept so the Manager could check queue times, stats etc. As there is nothing about that does this, we have written our own. This is a very early version and does what we need it too, and wanted to see what sort of interest there was out there to develop this more so it can be used by more people.
Here is what it looks like on the screen:
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User page:
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The install is a little bit more complex than a simple application as the API is only usable on the server, so this can only be used on IIS installs (the API info is passed off to another site to display in this application on the local server).
There are a few bits to complete for example:
Group memebers will be greyed out when set to Busy/out of queues.
Thresholds will be set i.e. calls will be Blue until 2 mins, then go red when over 2 mins.
Better design of "users" to allow more than 4 displayed at the bottom.
It would be interesting to see who would be interested in this application so we can decide if we go ahead and make the dev make the dreaded "settings page" and make it a little more customizable.
"Image not found"
Here is what it looks like on the screen:
"Image not found"
User page:
"Image not found"
The install is a little bit more complex than a simple application as the API is only usable on the server, so this can only be used on IIS installs (the API info is passed off to another site to display in this application on the local server).
There are a few bits to complete for example:
Group memebers will be greyed out when set to Busy/out of queues.
Thresholds will be set i.e. calls will be Blue until 2 mins, then go red when over 2 mins.
Better design of "users" to allow more than 4 displayed at the bottom.
It would be interesting to see who would be interested in this application so we can decide if we go ahead and make the dev make the dreaded "settings page" and make it a little more customizable.
"Image not found"
