3CX Web client with T42G in CTI mode

[GI-YD]

Hi folks.

Not sure where to look, I did search a few keywords but didn't find anything.

Basically with our Yealink T42g in CTI mode in the Web client, there is no option for Hold. Mute, Keypad.

Is this intended or something that is being worked on for V16?

We really want the call control do be done from the web client and not have the agents use the phone at all other than for its headset.

Is there a Yealink model that does have support for the missing web client controls?

Softphone is not an option for us.

It isn't the end of the world, just want to know if this is on a roadmap or not doable.

Thanks - great product.

 

[GI-YD]

Hmm, nevermind, I see the info here now showing the web client call controls for CTI mode: https://www.3cx.com/blog/releases/web-based-voip-client/

Would be nice to have the Hold & Mute functions though.