Solved 3CX Webmeeting Changes?

[kriley87]

With the newest 3CX update (V18), 3CX looks to have made some changes with Webmeeting. Webmeeting now displays a separate participant on screen for people joining the meeting via video and users who dial in via phone.

We have a scenario in where we have multiple customer sites with a conference room set up. They dial into the meeting using a Yealink CP960 conference room with satellite microphones phone for audio, and use a Intel NUC, connected to a TV (audio muted) via HDMI with a Logitech webcam for video.

This results in a separate audio and video participant for each branch dialing into the meeting, which clutters up the screen (see attached).

How can this be resolved? Is there not a way to disable dial-in users from appearing on the Webmeeting display?

 

[NickD_3CX]

Hi!

If you have an NUC in the conference room through which you are joining the WebMeeting and streaming the video, then your best option would be to get a USB meeting room device and hook that up to the NUC as a microphone.

Many headset manufacturers have such devices. An example of such a device is the EPOS Expand series, but there are more (just the first that came to mind).

The for WebMeeting, you wouldn't need the Yealink CP at all, but could still use it audio-only meetings.

 

[kriley87]

Hi!

If you have an NUC in the conference room through which you are joining the WebMeeting and streaming the video, then your best option would be to get a USB meeting room device and hook that up to the NUC as a microphone.

Many headset manufacturers have such devices. An example of such a device is the EPOS Expand series, but there are more (just the first that came to mind).

The for WebMeeting, you wouldn't need the Yealink CP at all, but could still use it audio-only meetings.

Hi Nick, thanks for the feedback. We'd like to avoid running a USB cable from a conference room table all the way across the table and floor, behind the conference room TV. Not exactly a clean looking solution.

No other options here? At the very least it would be nice to remove dial in users from the TV display as this was never a thing until the recent V18 3CX update.

 

[NickD_3CX]

At the very least it would be nice to remove dial in users from the TV display as this was never a thing until the recent V18 3CX update.

This is something that we could look into, but I'm sure if this is currently planned.

Hi Nick, thanks for the feedback. We'd like to avoid running a USB cable from a conference room table all the way across the table and floor, behind the conference room TV. Not exactly a clean looking solution.

Well, seems some manufacturers have though of that already, that's why a lot of these devices come with a BT dongle...

 

[StefanW]

The view you are seeing can be disabled by clicking on the icon in the participants list (host or co-host permissions needed)

 

[SweetAction]

As an FYI, the CP960 can be attached via USB to a PC and be used as a mic and speaker by the NUC.

I hear the "I don't want a USB cable going across the table". How do you handle network/power for the phone today? Why not run the USB cable with that bundle or use a USB Extender over CAT5 if all you have is cat5 cables?