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We present alternative integration of 3CX and Zendesk
The product was developed by the premier partner of Zendesk based on WebAPI. It already works in dozens of companies.
- Real-time ticket creation on ringing or picking up
- Opening a card when a call is received
- Missed calls in Queues
- Missed calls by agent
- Outbound calls from Zendesk (click to call)
- MP3 Records of conversations in Zendesk
See also https://creomate.com/3cx-zendesk
The product was developed by the premier partner of Zendesk based on WebAPI. It already works in dozens of companies.
- Real-time ticket creation on ringing or picking up
- Opening a card when a call is received
- Missed calls in Queues
- Missed calls by agent
- Outbound calls from Zendesk (click to call)
- MP3 Records of conversations in Zendesk
See also https://creomate.com/3cx-zendesk
