CentrexJ Titanium Partner Advanced Certified Joined May 5, 2009 Messages 1,238 Reaction score 687 Mar 29, 2023 #1 Does anyone know how to get 3CX to open the Call Logging screen so the agent can enter call log info, instead of being taken to the contact page?
Does anyone know how to get 3CX to open the Call Logging screen so the agent can enter call log info, instead of being taken to the contact page?
Evolute IT 3CX MVP Gold Partner Advanced Certified Joined Feb 6, 2018 Messages 11,200 Reaction score 7,012 Mar 29, 2023 #2 The call is logged only at the end so it would create the call twice if you did that, but it can be done by modifying the XML template. Reactions: TheodorosG_3CX, edossantos and CentrexJ
The call is logged only at the end so it would create the call twice if you did that, but it can be done by modifying the XML template.