3CX Zoho Integration permission denied error

[VTAdminPHS]

We initially had the field is not available error which have been resolved thanks to the below article.
3CX Zoho Integration - the field is not available for search

A new error is now presenting...

System.Exception: Server returned a non successful status code - HTTPStatusCode=BadRequest - Reason= - Content={"code":"NO_PERMISSION","details":{"resource_path_index":0},"message":"permission denied to access the module","status":"error"}

at CrmIntegration.ScenarioProcessorBase.ProcessRequest(ScenarioRequest request, IValueManager customManager, HttpClient client, CancellationToken token)
at CrmIntegration.ScenarioProcessorBase.ProcessScenario(ProtocolScenario scenario, IValueManager customManager, CancellationToken token)
at CrmIntegration.ScenarioProcessorBase.Execute(ProtocolScenario scenario, CancellationToken token)
at CrmIntegration.CrmProcessor.GetContactInfoFromCrm(List`1 result, IEnumerable`1 scenariosToProcess, IValueManager customManager, Func`2 filterResultsFunctor, Func`1 createContactRecordFunctor, CancellationToken token)
at CrmIntegration.CrmProcessor.GetContactInfo(String contactNumber, InteractionTypes interactionType, CancellationToken token)

Thanks, and kind regards,
VTAdminPHS

 

[VTAdminPHS]

The permission error has been fixed within Zoho setting the correct data center (DC).