3CXConvertTool - Upgrading from 14 to 15.5 SP4

[Ben C]

Hi
We are going to upgrade from V14 to V15.5
I just read "ConvertWAV files.txt". It says "Before you update to SP2, ensure that you convert your Audio files".
Since we are going from 14 to 15.5 SP4 (I believe), does this still applies to my case? If so at which step should I do the conversion?

Thank you

 

[eddv123]

Hi Ben,

Read this: https://www.3cx.com/community/threads/upgrade-from-v12-5-to-v15.47625/

It' not a must, but in the event you have custom WAV files voicemails etc and you want to keep them you need to do this.

V15 and upwards uses a different file format.