3CXPhone 12 with 3CX v 12.5

[denn]

Hi all,

I currently running a 3CX Phone System version 12.5.44178.1002. I am trying to use the new 3CXPhone 12 for Mac.

I'm not able to get the softphone to connect to the phone system, and from what I can tell from the log it tries to connect on port 80 or 443.

"2015-08-06 07:52:35.453 3CXPhone12[17060] MYP: login server connection closed 0
2015-08-06 07:52:35.454 3CXPhone12[17060] MYP: logout done, logged out
2015-08-06 07:52:35.454 3CXPhone12[17060] MYP: releasing HTTP channel
2015-08-06 07:52:35.454 3CXPhone12[17060] MYP: HTTP Login channel released
2015-08-06 07:52:35.454 3CXPhone12[17060] MYP: logout done, logged out
2015-08-06 07:52:35.455 3CXPhone12[17060] MYP: session destroyed [https://192.168.1.2/MyPhone]
2015-08-06 07:52:36.557 3CXPhone12[17060] MYP: session creating 1 of 2
2015-08-06 07:52:36.557 3CXPhone12[17060] MYP: creating [http://192.168.1.2] in office:1
2015-08-06 07:52:36.557 3CXPhone12[17060] MYP: created [http://192.168.1.2/MyPhone]
2015-08-06 07:52:36.558 3CXPhone12[17060] MYP: requesting Login
2015-08-06 07:52:36.558 3CXPhone12[17060] MYP: attempting to connect [192.168.1.2:80] timeout: 5.000000
2015-08-06 07:52:36.559 3CXPhone12[17060] MYP: command server connecting
2015-08-06 07:52:36.582 3CXPhone12[17060] MYP: command server connection failed:
Error Domain=NSPOSIXErrorDomain Code=61 "Handlingen kunne ikke udføres. Forbindelse afvist""

If I open my browser I type in http://192.168.1.2/MyPhone I get no response. So the phoneSystem isn't listening on those ports.

What I am doing wrong?

Thanks in advance.

 

[Pierre_3CX]

Hi there,
Please reprovision your softphone using a welcome email then let us know if still experiencing these issues.

 

[denn]

Hi pj3cx,

Thank you! That did the trick