3CXPhone won't show when font size bigger then 100%

[DJonkers]

Hi,

Some of our users want a bigger fontsize on there machines (Windows) so that they can read text better.
The problem is that after setting the fontsize for example to 125 percent 3cx tray Icon is shown but not the application window itself.
How can we fix this issue?

Kind Regards,

Dennis Jonkers

 

[bdarcyevans]

As I have a high resolution display, I have scaling set >100% by force (not sure if this is the method you're using to adjust your font size). On occasion I have been unable to locate the 3CX Phone application window, despite the tray icon indicating that it's running. I found that I had to use the right click context menu on the taskbar icon to enable the move function, which then allowed me to use the arrows on my keyboard to bring the 3CX Phone application window back into view.

I also had mixed success setting scaling back to 100%, moving the application window into say the top left hand corner and then increasing the scaling.

Hope this helps.