Solved 3CXPhoneSystemMC01 stopped at Hosted by 3CX instance

[eniklaus]

Dear all, I received the message:

The following service(s) were interrupted:
3CXPhoneSystemMC01

But it is a hosted instance at 3CX, I cannot enter and start. How can I manage this?

 

[cobaltit]

You absolutely should be able to take care of this via the customer portal/instance manager. Also, in the future, this section would be more appropriate:

Hosting & Cloud Services | 3CX - Software Based VoIP IP PBX / PABX

 

[NikosT_3CX]

@eniklaus all must be ok now, please check.
Also login to customer.3cx.com and check your Instance section. You will be able to check your PBX from there and also take action in case something happens, like start/restart services.

 

[eniklaus]

Now is working again! Thank you!

 

[eniklaus]

@eniklaus all must be ok now, please check.
Also login to customer.3cx.com and check your Instance section. You will be able to check your PBX from there and also take action in case something happens, like start/restart services.

It's working now, what happened?

 

[NikosT_3CX]

Now is working again! Thank you!

As per our ticket # 641029 also and since all is fine now, I will close this thread

 

[eniklaus]

As per our ticket # 641029 also and since all is fine now, I will close this thread

Ok! Thanks!