3rd Party Website Integration - Reformat Incoming or Outgoing Caller

[ConveneIT]

We're looking into integrating 3CX with a web-based Job Management software.

Natively, it integrates with RingCentral, but it's just a URL that opens with a wildcard using %callernumber%

The issue we're having is that the number has to display in the 44 UK format rather than starting with a 0.
I'm looking over the CID reformatting, but can't seem to figure this out.

I think that the source pattern needs to be +(0)(...)(.*) but I can't figure out the replace pattern.

Any advise would be appreciated.

 

[N_G]

You mean +44203 etc? Yes then use a voip provider that forwards calls with caller ID in e 164 format. T4COM for example.

 

[ConveneIT]

Thanks Nick,

So just to confirm, this has to be done at the VOIP Provider level?