integrations

  1. How to set From address with Google Workspace integration enabled

    Since enabling the new Google Workspace integration in 3CX, all voicemail emails to users are coming from my email address, when they should be coming from a generic email. Is there anyway to adjust the sending address, or will I have to disable the "Use Google Workspace to send emails" feature...
  2. SQL Server Export Error Event ID 50032

    I am receiving the following error when exporting to SQL Server. Data transferring to sql server failed due to the following reason: Failed to export `public_cdroutput`: Exception while reading from stream I have attempted to purge call records to see if that would resolve the issue, but...
  3. 3CX M365 new account provisioning schedule

    We have been using the 3CX M365 integration for a while now and it is working well. One issue we have run into of late is user provisioning for accounts that are created in M365 that are disabled in M365. Through automation, new user M365 accounts are automatically created and are set to...
  4. Sovuthy.net

    3CX Integrate with M365 (Real time sync not work)

    Dear 3CX Teams, I would like to request to check on my issue when I integrate with Microsoft M365, the integration has been successfully, but real time sync not work as you can see below, Above the issue may you help to advice and check?
  5. Multi-tenant MS365 Integration

    Hi All, We currently have a multi-tenant setup for different clients. These clients have their own Microsoft tenants. How are you able to setup MS365 integration for these different MS Tenants to 3CX and if this isn't possible yet, will this be planned in the future? Thank you!
  6. themotes

    M365 Integration Not Fully Working Version 20.0 Update 2 (Build 688 Alpha)

    I have deployed a net new HA cluster to test the multi-company settings. I have setup the M365 integration and get good results on the setup, any reconfiguration attempts, and can use SharePoint for backup. However, user sync is not working. I'm happy to walk the logs/troubleshoot but am unable...
  7. PipeDrive integration showing incorrect caller ID.

    We have just setup the PipeDrive integration, and although it mostly functions correctly, occasionally the caller ID function shows the wrong name. Double checking PipeDrive they are definitely not duplicate phone numbers. As far as I can tell, the integration is set up properly, is this a known...
  8. Call Journaling to mysql in v20

    Hello, We have been using call journaling to MySQL in v18 and after we upgraded to v20, it doesn't work anymore. The MySQL connection is working and we can search the contact using Select statement however, Insert into statement for call journaling is not working anymore. Are there any changes...
  9. Integrated our system with 3cx using REST API but it does not log everything

    Hi, I have integrated 3cx with our custom web app using REST API. My goal is to log everything into our database, but it looks like some records are not recorded when I check the Call Log part. Is there any way to force a log of everything? Thank you.
  10. Custom Integration 3CX and Gong

    Can anybody suggest any solutions integration company that can create a custom integration between 3CX and Gong.io? We are looking to send call recordings/call info from 3CX to Gong.io
  11. ConveneIT

    3rd Party Website Integration - Reformat Incoming or Outgoing Caller

    We're looking into integrating 3CX with a web-based Job Management software. Natively, it integrates with RingCentral, but it's just a URL that opens with a wildcard using %callernumber% The issue we're having is that the number has to display in the 44 UK format rather than starting with a 0...
  12. run a flow at the end of conversation

    Hi I wnat to integrate call logs and records with my crm system. We have REST API interface in our side and i'd like the 3CX to send an API cali (POST) with all the relevant data (number, start and end time etc.) to e specific webhook. I've created a call flow that sends an api call to a webhook...
  13. Webhook (or alternative) for missed/incoming calls?

    Hi! Each time we have an incoming call (currently using call queues and ring groups, our slack channel or database should be aware of this call so it can perform futher actions. I thought the esaies way to solve this would be by using webclient iuntegration with "Auto launch a Custom Contact URL...
  14. missing "integration" setting

    Hi, as i was trying to trigger inbound call with an external url, i've found multiple post pointing to set it under setting > integration (web client) but i don't find how let this option appear under my settings thanks Anoush
  15. Office 365 Calendar Sync stopped working

    3CX Version: 16.0.8.9 Trunk Provider: Voiceflex Has the Firewall Checker passed: YES We are suddenly finding that the nightly 3cx sync with office 365 works but the real time updates have stopped working. The earliest we noticed this was on 13.02.21 and have confirmed that the same thing...
  16. HubSpot CRM integration & 3CX phone app

    Hello, Re HubSpot CRM integration https://www.3cx.com/docs/hubspot-pbx-crm-integration/ I have a couple of questions. Does this work with 3CX mobile app? Does 3CX user need to be a paid HubSpot user for the integration to work? If changes are made in the CRM contact record for example...