488 error (i tried to search)

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jholbrookFTLtechnology

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488 is too short to search for so i'm making a new thread. i have an installation on the latest version that has 1 user that can only receive internal calls from certain other users. the ones that do not work receive an audible 488 as soon as they call, the ones that work work as it should. if they call this person's external number it works as it should, also if they set their status to away their call preferences will ring out to their cellphone as it should.

phone is yealink T46S on latest firmware.

here are the steps i've taken so far.
downgraded the firmware to the previous version from yealink site (this worked initially but stopped soon after) tried updating to the latest version again (never worked)
i've replaced the phone with a spare. (didn't work)
i've run a packet capture but can't see 488 in there anywhere. i did see a 487 almost immediately after the call was setup.

steps i'm probably going to take
delete the whole user profile and set up again.

anyone else have any ideas?
 
there was an option to ring mobile simultaneously, this was checked upon un-checking it it seems to be working now. please review this and post suggestions as this may not have been the culprit.
 
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