A call placed by xxx was terminated due to a loop detected. Please verify call routing settings.

Status
Not open for further replies.

Alphabetic

3CX MVP
Silver Partner
Advanced Certified
Joined
Jul 1, 2016
Messages
6,571
Reaction score
2,582
One of my instances i've taken to V20 cannot receive calls due to the error.

Call handling ias it that thie DIDs are assigned to a RG. Cant find anywhere else that would cause this problem.
 
What is the destination if no answer set to and if another ring group or queue what is its destination if no answer?

Go to a call report and see what it reports.
 
RG 1 and 2 were set to circle each other. I've changed it and it works now.

On an unrelated note, i'm unable to press "DID Numbers" on the SIP trunks - any idea why?
 
  • Like
Reactions: Charles_3CX
Status
Not open for further replies.

Forum statistics

Threads
111,974
Messages
590,081
Members
164,899
Latest member
mazet