A Javascript error occurred in the Main Process

[amannick]

I am not able to understand what this error is all about I tried removing the app and reinstall still remain the same. We browser works fine.

 

[Dmitry Yurkin]

Hello, Amannick. Can you tell me please the version of your 3CX and Desktop App?
This error appears when you start Desktop App? without any additional actions?
This happens for only one user or for multiple users on your PBX?

 

[amannick]

Hello, Amannick. Can you tell me please the version of your 3CX and Desktop App?
This error appears when you start Desktop App? without any additional actions?
This happens for only one user or for multiple users on your PBX?

Hello Yurkin

Thank you for promopt response it's for 3CXDesktopApp-18.10.461
it happens when I start the desktop app not other option I get to chose.
It's only for one user in that instance.

He is able to use webclient and mobile app


Thanks

 

[TheodorosG_3CX]

Is there any antivirus installed?
Are you experience the same issue on another machine?

 

[gregsmith0]

Did anyone work out the issue with this one, as I have a single user with a near Identical issue.

Greg

 

[TheodorosG_3CX]

Can you provide some more information? What is the version of the Desktop App?
The issue is when you install the client or when trying to start?
What is the Windows OS version of the user? Does it have any pending Windows Updates?