About Call 800 and select the menu

[KirkZhang]

Hi there. Nothing happens when I call 800 and then press the number key to select the menu. Thank you so much.

 

[KirkZhang]

The calls are not sending a DTMF signal to a called number.

 

[YiannisH_3CX]

Hello @KirkZhang

What is extension 800? Where are you calling 800 from? Please provide some more details regarding the issue so we are better able to assist.